(pictures courtesy of istockphoto.com)
Whatever your feelings are regarding the social web, it’s here to stay. I know that last bit of news would make most of my fellow Canadians pretty happy, because we really like to be connected. Recent statistics have shown that Canadians run the world in online social activity. A quick classroom poll showed that about 90 per cent of my classmates have a Facebook page. Not all social platforms, however, are created equal. Check this out for an interesting look at a few social platform meltdowns and failures.
Businesses are now understanding the benefits of joining websites like LinkedIn or Foursquare. Not only is it good business sense in today’s world, but the social web also: a) Provides a huge forum to promote and measure/track reactions to services or products, and;
b) Enables businesses to network, as well as establish and strengthen customer relationships.
Public relations practitioners know that the social web has forever changed the way communications are performed. Thanks to social platforms like Twitter, situations that once took a few hours to be noticed are now instantaneously captured and transmitted virally within seconds. As a result, public relations practitioners have been forced to play catch-up, becoming much more reactionary with shorter, tighter, response times to events. The flipside of this are the pr practitioners who are well versed in social web training, and are rewarded accordingly for staying on top of trends and situations. The public relations world is realizing that this is the future for communications, but a question remains: are public relations practitioners as vigilant as they’d like to be in keeping up with the ever shifting social web world?